Uploading a csv file via a secured file transfer protocol is only available for full-service clients.


Video generation using a data file upload is recommended when a batch of personal data is needed to be transfer as on request. The most common use case for this usage is when the data is an output of a back-end system (i.e. CRM) that pulls the data by executing a query.

For the purpose of data file upload Idomoo provides a dedicated SFTP account.

The access credentials for the dedicated account (i.e. user/password, authentication key) will be provided by Idomoo Support Team as part of the project setup check list

The file transfer account contains two main directories:

  • “Upload” – the directory where the data file should be uploaded into.
  • “Download” – the directory where the PURL file is placed when the batch is ready