Release Date | July 25th, 2018


Major Bug Fixes

  • Fixing player position - removing padding around the player

    *Note - This affect the player position inside the landing page, see examples below* 

  • Mobile devices -  Player is not centered in the landing page
  • Internet explorer and Edge - Player doesn't handle "?url" parameter for links that were sent from Hubspot marketing platform
  • Internet explorer - Idomoo quick form videos in HLS format were not playing

Supported Browsers

Mobile Browsers

Updated to support the last version of the following browsers:

  • Safari on iOS

  • Chrome on Android (Any running Android 4.0)

Tested on three last versions of the operating system.


Desktop Browsers

Three latest browser versions for each of the following browsers:

  • Firefox

  • Chrome

  • Safari

  • Internet Explorer /Edge



Known issues

General

  • If autostart parameter set to false (‘0’) and seek button is pressed before play, view will not be counted on our analytics.

  • Broken HLS links from PVAAS 2.0 displaying endless loading animation instead of error picture.

  • If end thumbnail is configured, after video ends there is a fraction of a second where you see black screen.

  • Player width smaller than 419px - Play/Pause button "jumps" from the control bar to the middle of the player screen.

Internet Explorer

  • Floating thumbnails do not appear in fullscreen mode.

  • Player can’t be operated by keyboard Shortcuts.

  • IE Version 9 , 10 :

    • Volume bar is not reacting

    • CC button doesn’t appear

  • IE Version 9 , 10 , 11 :

    • Player can not be operated by keyboard Shortcuts
  • IE version 11 (Windows 10 & 8) :

    • IE11 still requires Flash installation

    • Volume bar disappears after pressing it

Mozilla Firefox

  • Floating thumbnails do not appear in fullscreen mode.

  • Player can’t be operated by keyboard Shortcuts.

  • Interactive chapters player - Clicking on each chapter skips to the specific timestamp and plays the video from that moment.

Safari

  • Autoplay start on mute.

iOS

  • Player doesn't reverse dimensions after coming back from landscape mode.

  • Player opens inside the landing page.

  • Closed captions don't start automatically .

  • When viewing a video on mobile with auto start and sound ON, there are no controls or timebar. Only after going into full-screen mode and out of it, the controls & timebar appear.

  • Video is paused when exiting Full Screen mode.

  • iPhone version 10+ :

    • Video is not played on the native player

Android

  • Streaming a HLS video may be loaded a bit slower.

  • Closed captions don't start automatically.

  • Volume bar doesn't appear on android devices. Pressing the volume button ‘mute’ the video.

  • When viewing a video on mobile with auto start and sound ON, there are no controls or timebar. Only after going into full-screen mode and out of it, the controls & timebar appear.