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FAQ - Frequently Asked Questions

• Animation FAQ
• Idomoo Platform Overview
• Live Action Shoot FAQ
• System Requirements
• Planning Real-Time Video Generation Projects

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Getting Started for Artists

• Animation Overview
• After Effects Animation Cheat Sheet

Using After Effects to Build a Scene Library

• Project Structure and Scene Comps
• Scene Behavior
• Placeholder Layers
• Placeholder Behavior

Using Scene Tools to Package and Preview

• Installing Idomoo Scene Tools
• Using Scene Builder to Package Scenes
• Defining Default Placeholder Behavior
• Using Scene Viewer to Preview a Scene
• Scene Tools System Requirements

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Idomoo Effects

• Idomoo Effects Overview
• IDM Corner Pin
• IDM Gaussian Blur
• IDM Layer Styles
• Animated Text

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Preparing Scene Library Assets

• Preparing Audio Files
• Preparing Image Files
• Preparing Video Files

Tips and Tricks

• Using Two Layers To Control Shape and Color
• Creating a Bar Graph
• Creating a Pie Chart
• Dynamic Calendars
• Useful After Effects Scripts

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Getting Started in Idomoo Studio

• Idomoo Studio Interface Overview
• 7 Steps to Create Powerful Marketing Campaigns with Personalized Video
• How To Use Single Sign-On
• Getting you set up in Studio: what you need to know
• Studio: Key Terms

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Storybuilder

• How To Create a Video Storyboard
• How to Configure Placeholders
• How to Hide a Placeholder
• The Apply to all Placeholder Function
• How To Reset a Placeholder

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Scene Libraries

• Scene Library Overview
• What is a Video Scene
• How to Upload Assets to a Scene Library

Page Creator

• Page Creator Overview
• Editing Your Pages in Page Creator
• Configuring the Player Inside Page Creator
• Going Live with Your Page
• Create Accessible Pages to Hold Your Videos

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Generate Videos

• Personalized Video Generation Overview
• How to Generate Videos with Batch
• How To Generate Videos Using SFTP
• Generate One-Off Videos with Quick Form
• Batch History

Analytics

• Idomoo Analytics Release Notes
• How to Access Analytics
• Sharing Access to Analytics
• How To Use the Analytics Dashboard
• Analytics Dashboard – Overview

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Email

• Email Support

Video Player

• Idomoo Video Player Overview
• Player Customization Options
• Player Configuration
• Player Release Notes - Latest Release May 2025
• Embedding Video Player: HTML Configuration Examples

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AI Videos

• Intro to Idomoo’s Enterprise AI Video
• How to get started with Enterprise AI Video: A step-by-step guide
• Editing Your AI Video in Touch-Up
• Touch-Up: Share your AI video and track its impact
• Make better AI videos

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Branding

• Voice cloning best practices

Managing Full Service Projects

• Process Overview
• Best Practices for Video
• Best Practices for Distribution

Best Practices to Create High-Quality Videos

• How To Write a Personalized Video Script That Works
• How to Record, Edit, and Organize Audio For Personalized Video
• Personalized GIFs - Advantages and Use Cases
• Interactive Video Best Practices
• MMS and SMS Marketing Best Practices

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Generating Videos With HubSpot CRM Data

• HubSpot Integration Overview
• Installing HubSpot as an App
• Setting Up a Storyboard with HubSpot Data
• Adding Media to HubSpot
• Creating HubSpot Webpages

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Idomoo for Salesforce AppExchange

• Integrating Salesforce With Our Video App
• Idomoo App for Salesforce Installation Instruction
• Using Idomoo's Apex Class To Generate Videos on the Fly
• Understanding the Technical Considerations of Idomoo's Salesforce App
• Accessing the Right Merge Fields with Email

Integrating with Amazon Q Business

• Integrating with Amazon Q Business - Overview
• Setting Up the Amazon Q Business Integration

Generating Videos Using API

• Our Video Generation API

Generating Videos Using Data File Transfer

• How does it work?
• Flow Diagram

Secured Video Platform

• Secured API
• Cloud Security
• Secured Video Files Hosting
• Personal Video Security Principals
• Delivering Password Protected Videos

Reports

• Latest Penetration Test Report

Compliance with ISO

• Compliance with ISO-27001: Importance and Certificate
• Compliance with ISO-42001: Importance and Certificate

Section Homepages

• Video Creators
• Project Managers
• Developers

Next Generation Video Platform

• Release Notes - Last update February 2026
• Release Notes - June 2023
• Release Notes October 2020
• Release Notes May 2020
• Release Notes August 2019

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